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GIFT CARD
A perfect gift
Do you want to make your family, friends or colleagues happy? Do you want to spot on? The gift card to Galeria Krakowska makes a perfect choice. Recipients will have an opportunity to make their dreams come true in over 250 shops. You can just simply top up the card and... give it to a person as a special gift.
What is it?
A gift card is a perfect present for every purpose! It will turn out to be useful during both holidays and family celebrations. It can also be an elegant gift for colleagues or customers.
How does it work?
The card is a kind of a pre-paid electronic payment. Once it has been topped up, it can be safely and conveniently used in all shops that accept MasterCard payment at Galeria Krakowska. The card is valid for 12 months from the date of purchase or until the funds are available.
Where to buy the card?
The card can be purchased at Galeria Krakowska Information Centre on the ground floor, at the gift card machine across from it, at the Car Park Office on the second storey, and online. No additional fees are included. All you need to do is to top it up with PLN 50 to 1000 - in cash, by debit card or via bank transfer. The card becomes operational within 30 minutes of its purchase.
Important information:
- It is possible to purchase a gift card with a maximum amount of PLN 1000.
- Once the transaction is completed, it is not possible to return the gift card – except for cards purchased online, in accordance with the regulations of the FinPay services.
How to check the card balance?
If your gift card was purchased on or after February 1, 2024 - you can check the card balance in the following manners:
- on our website https://galeriakrakowska.finpay.pl/stansrodkow
- at the Information Centre on the ground floor, and in the Car Park Office on the second storey
- by calling the customer service: +48 22 188 19 09
- by scanning the QR code on the reverse of the card with your smartphone
- at the gift card machine on the ground floor.
You can also get in touch with the customer service of FinPay, a gift card program operator.
- Phone: +48 22 188 19 09
- E-mail: karta@finpay.pl
- Website: https://finpay.pl/kontakt
If your gift card was purchased on or before January 31, 2024 (the card number starts with 10010200) - you can check the card balance in the following manners:
- on this website https://www.getmybalance.com
- at the Information Centre on the ground floor, and in the Car Park Office on the second storey
- by calling the customer service: +48 22 490 6923
- by scanning the QR code on the reverse of the card with your smartphone.
You can also contact the customer service of EML Payments Limited, a gift card program operator.
- Phone: +48 22 490 69 23
- E-mail: rcpoland@emlpayments.com
More information on gift cards purchased until January 31, 2024 (the card number starts with 10010200):
Please check the list of shops and service points at Galeria Krakowska that do not accept our gift card (pdf)